Wil van der Aalst
“Although process management has been around for many years, the dynamic aspects of work caused by change, people, and new technologies create new challenges. Still many digitization initiatives fail because of process management problems. Organizations need to leverage intellectual capital and abundantly available data to develop their BPM capabilities. This book provides a holistic view on the matter.”
“The book is undoubtedly the first one that analyzes the phenomenon of process management in such a wide range and approaches this issue in such a comprehensive manner. In addition, it is also the first item on our publishing market, which undermines the paradigm of traditional process management towards its dynamization. This ambitious goal has been achieved positively”
Thomas H. Davenport
“This innovative book describes a unique combination of process management, knowledge management, and new technologies such as artificial intelligence. These components are the future of work in leading organizations.”
“We hear a lot about intelligent business process management these days. However much of what we see and hear comes from Silicone Valley companies with something to sell. But now, here is an extraordinarily valuable international perspective from dr Marek Szelągowski of the Systems Research Institute Polish Academy of Sciences. Read it and broaden your perspective on dynamic process management in the Knowledge Economy.”
"Dr Marek Szelągowski of the Systems Research Institute Polish Academy of Sciences has written an interesting and thoroughly researched Eastern European perspective on the intersection of process management in the knowledge economy."